Contact Boone Tavern

Give Us Your Boone Tavern Guest Feedback

Please contact Boone Tavern with any questions about our property, one of the top historic hotels in Kentucky. You can make reservations, plan a Berea College campus visit, make catering orders, plan group travel and events, and more.

  • Boone Tavern is a smoke-free establishment. All guestrooms are non-smoking.
  • ADA Guestrooms are available in several our room types. To reserve an ADA guestroom, please call the hotel directly to make your reservation request.
  • Pet Policy: We are a pet friendly hotel. There is a one-time fee of $50.00 per stay and guests are required to sign a pet policy upon check-in. See our Pet Policy.
  • Civic Group Donation requests- Please mail all donation requests a minimum of 60 days prior to your event. Mail to:  Boone Tavern Hotel, Donation Request, CPO 2209, Berea, KY 40404. All requests must be received in writing and written on the organization letterhead. We cannot take donation requests over the phone or by email.

Check-in time is 4:00pm
Check-out time is 11:00am

Mailing Address

Boone Tavern Hotel
CPO 2209
Berea, Kentucky 40404

Phone Numbers

Toll-Free: 1-800-366-9358
Local: 1-859-985-3700
E-mail: boonetavern@berea.edu

Group Sales:

Donna Robertson, Director of Sales and Marketing
Phone: 859-985-3967
Donna_robertson@berea.edu

Catering Sales:

Ashley Lewis, Catering Sales Manager
Phone: 859-985-3705
Ashley_lewis@berea.edu

Boone Tavern History and Green Tours:

Phone: 859-985-3700
boonetavern@berea.edu

Berea College Campus Visit or Tour:

Abby Morris, Tour Contact, Visitors Center
Phone: 859-985-3025
Abby_morris@berea.edu


Boone Tavern Guest Feedback

Please let us know about your experience at Boone Tavern. How did our staff do? Were your accommodations to your liking? We are always striving for the best guest experience and appreciate your honest input.

Guest Satisfaction Survey:

Overall Experience

Overall Impression

Please rate your experience at Boone Tavern on the following: Excellent Good Average Fair Poor Not Applicable
Overall service received
Overall physical condition of this hotel
Appearance of hotel exterior
Appearance of hotel interior
Please rate your experience with associates at Boone Tavern on the following: Excellent Good Average Fair Poor Not Applicable
Responsiveness to your needs
Professional, courteous attitude
Professional appearance
Knowledge about hotel and local area
Learning of the mission of Berea College
Interaction with our students during your stay
Speed of check-in process
Speed of check-out process

About the Guest Room and Room Furnishings

Please rate your experience at Boone Tavern on the following: Excellent Good Average Fair Poor Not Applicable
Overall cleanliness of guest room
Overall physical condition of room & furnishings
Comfort of mattress
Comfort of pillows
Cleanliness and condition of carpet
Overall operation of heating & A/C
Ease of using Internet service
Lighting in guest room
Feeling of safety and security
Bathroom cleanliness
Selection & quality of bath amenities
Lighting in bathroom
Your night’s sleep
Please rate your experience at Boone Tavern on the following: Much Better Somewhat Better About the Same Somewhat Worse Much Worse Not Applicable
How did your quality of sleep for this stay compare to similarly priced hotels?

Dining Facilities and Service

Please rate your overall dining experience if you ate in The Dining Room during your stay: Excellent Good Average Fair Poor Not Applicable
Overall dining experience
Which meal period did you dine with us and please rate? Excellent Good Average Fair Poor Not Applicable
Breakfast
Lunch
Dinner

Meeting Facilities & Services

Please rate your experience at Boone Tavern if you attended an event at this hotel during your stay: Excellent Good Average Fair Poor Not Applicable
Comfort of event rooms
Quality of food served at event

Problem Resolution

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